Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how Promethean IT (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or use our website. Promethean IT is located at 6D, 426 W Broadway, New York, NY 10012, United States.

Please read this policy carefully to understand our practices regarding your Personal Information and how we will handle it. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our services to you.

a. Personal Information

When you use our contact form, we collect the following Personal Information from you:

• Name
• Email address
• Company Size
• Any additional information you choose to provide in the message field

b. Usage Data

We also automatically collect information on how our website is accessed and used (“Usage Data”). This Usage Data may include:

• Your computer’s Internet Protocol address (e.g., IP address)
• Browser type and version
• Pages of our website that you visit
• The time and date of your visit
• Time spent on those pages
• Unique device identifiers
• Other diagnostic data

c. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data that are stored on your device. We use cookies for:

• Strictly Necessary Cookies: These are essential for the operation of our website, such as for security and to recognize user consent choices.
• Analytics/Performance Cookies: These cookies are used to collect information about how visitors use our website, including the pages visited and time spent. We use Google Analytics for this purpose to help us improve the website’s performance and user experience.

3. Use of Data

Promethean IT uses the collected data for the following business purposes:

• Lead Generation: To respond to your inquiries and to follow up on potential business opportunities.
• Customer Service: To provide and maintain our services and to provide customer support.
• Marketing: To communicate with you about our services, promotions, and offers. Any marketing communications will include an option to easily opt-out.
• Website Improvement: To monitor and analyze the usage of our website for technical administration and security purposes.
• Security: To detect, prevent, and address technical issues and to protect against fraudulent or illegal activity.

4. Data Sharing and Disclosure

We do not sell your Personal Information. We may share your information with the following third parties for the business purposes described above:

• Third-Party Service Providers: We use various third-party services to help us operate our website and manage our business. These third parties have access to your Personal Information only to perform tasks on our behalf and are obligated to keep it confidential and secure. A list of our primary third-party vendors is provided below.
  • Google Analytics: We use Google Analytics to help us understand how our website is being used. For more information on Google’s privacy practices, please visit their Privacy Policy: https://policies.google.com/privacy
  • Typeform: We use Typeform to collect and manage information through our online forms. For more information on Typeform’s privacy practices, please visit their Privacy Policy: https://admin.typeform.com/to/dwk6gt
  • Squarespace: Our website is hosted on Squarespace. For more information on Squarespace’s privacy practices, please visit their Privacy Policy: https://www.squarespace.com/privacy
• Legal Requirements: We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security and Retention

The security of your Personal Information is important to us. As an IT security company, we employ various physical, technical, and administrative measures to protect your data from unauthorized access, use, and disclosure. These measures include using secure servers, limiting data access to authorized personnel, and utilizing advanced security technologies such as EDR (Endpoint Detection and Response).

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We periodically review the data we hold to ensure its necessity.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Information. These rights may include:

• The right to access, update, or delete the Personal Information we have on you.
• The right of rectification, which allows you to correct any inaccurate Personal Information.
• The right to object to our processing of your Personal Information.
• The right to request restrictions on our processing of your Personal Information.
• The right to data portability, allowing you to receive a copy of your Personal Information in a commonly used, machine-readable format.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at the email address provided below. We will respond to Your request in a timely manner.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under the age of 13 without parental consent, we will take steps to remove that information from our systems.

8. International Data Transfers

Your Personal Information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our website and providing us with your Personal Information, you consent to the transfer of your Personal Information to the United States and its processing in accordance with this Privacy Policy.

9. Links to Other Sites

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Promethean IT 426 West Broadway, Suite 6D New York, NY 10012

Email: [email protected] Phone: (212) 226-6686